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Política de reembolso

Do you offer refunds?

Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at dfd@designfordinner.com with photos of wrong/damaged items and we’ll sort that out for you.

I received a wrong/damaged product, what should I do?

We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at dfd@designfordinner.com within a weeks' time with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!

What’s your return policy?

We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us at dfd@designfordinner.com!

 

Can I exchange an item for a different size/color?

At this time, we don't offer exchanges. If you’re unsure which size would fit better, check out our sizing charts—we have one for every item listed on our store, in the product description section. Though rare, it's possible that an item you ordered was mislabelled. If that’s the case, please let us know at dfd@designfordinner.com within a week after receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!

Color Disclaimer
Due to the many variations in monitors and browsers, color samples may appear different on different monitors. Computer monitors are not all calibrated equally and color reproduction on the Internet is not precise. Since it is not possible to guarantee our online colors will look the same on all computers, we do not guarantee that what you see accurately portrays the color of the actual Item you will receive. We do our very best to make sure our pictures are as close to the exact product as possible, but cannot guarantee that what you see is an exact match.
In most cases the pictures on line will work for most people if it’s on a white or off white Item, but dark colored items and especially light colors on dark items colors are more subject to variations. They may vary slightly from the photo and there are also dye lot and changes in the material, and we cannot be responsible for these differences.

If you need assistance please contact us at dfd@designfordinner.com